I received my ACA500Plus today but the DisMo seems to have been damaged during shipping.
How do I report this?
ACA500Plus Damaged
- Danger_Man
- Thread is Unresolved
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Don't Panic. Please wash hands.
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There's nothing to report - it's a protective film that indicates that you have a brand new unit. Just remove it
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There's nothing to report - it's a protective film that indicates that you have a brand new unit. Just remove it
I thought it was a protective film as well until I noticed that the part that was loose took some of the finish off so I assumed it was not to be removed.
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I missed the "black layer coming loose" part on the first pictures, but now that you're pointing me to it, it really doesn't look nice.
It's defeinitely safe to operate it, but you've paid for a new unit and have every right to have one that has a good-looking surface.
What makes you think it was damaged in shipping? Did the parcel get wet?
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I missed the "black layer coming loose" part on the first pictures, but now that you're pointing me to it, it really doesn't look nice.
It's defeinitely safe to operate it, but you've paid for a new unit and have every right to have one that has a good-looking surface.
What makes you think it was damaged in shipping? Did the parcel get wet?
When I thought the protective film was part of the actual unit I assumed damage during transit.
I have no evidence of shipping damage though. The shipping box looks in good condition.
Thanks for the swift response. Let me know how I should proceed.
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Let me know how I should proceed.
Enjoy the unit during the weekend and ship it back for an exchange when you get around to it.
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The last reply was more than 365 days ago, this thread is most likely obsolete. It is recommended to create a new thread instead.
