I'm having a number of problems with my Indivision MK3 which I can not make sense of
1. When I start the configuration tool, I get a prompt saying the Indivision MK3 cannot be detected, despite the fact it is installed, a picture is output via HDMI and live configuration works. Why is this happening, and what I can I do to stop this message occurring?
2. No matter what I do, my monitor reports that the signal incoming over HDMI is 800x600 and the image displayed is square. The monitor itself can stretch to 16:9, however I expected the indivision to be doing the upscaling and sending the monitor a 1920x1080 resolution image. Why is this?
3. The configuration is unable to read any EDID data to determine the monitor capabilities. I am wondering if this explains problem number 2 above.
4. Any adjustment to any preconfigured mode does not seem to have any impact on the on-screen image, so although Low Res and High Resolution seems usable, in terms of how it looks, it is always off-centre. I can center the image using live configuration mode temporarily. Super High Resolution and other modes are not usable when set on Workbench Prefs.
5. If I trust the configuration tool, none of the available configurations are in use. I go through the list and never do I see the message I am supposed to see saying the currently selected configuration is being used
This experience appears to be identical for 2 monitors and an LG Web OS television
Philips 273ELH 1920x1080 Resolution native. Can do 50Hz, not sure about 60Hz
BenQ GL2760 1920x1080 Resolution native. Can do 50Hz and 60Hz
LG 49UK6400PLF 4K Resolution native. Can do 50Hz
When I first got the indivision, and before I tried using the configuration tool, all resolutions seemed usable, on at least one of the monitors. I only tried TV as a test comparison today. I was just having to center them manually using the Live configuration. My problems began when I tried using the configuration tool, hoping it would allow me to centre and scale image automatically for all resolutions. It wouldn't work properly. I found there was a firmware update and so I applied it hoping it would help. It made matters worse, and left me where I am now. The latest version of the configuration tool is stable, which is "nice", but I have all these problems listed above.
I've booted from the recovery disk, this doesn't seem to have improved or worsened my experience
Where do I go from here?
Relevant extra questions:
1. Is there a way to find out the version of the firmware in use to verify I the very latest is installed?
2. How long should a firmware update when applied, in minutes/seconds?