I have found this thread and followed the instructions to download from my order history. The problem I have is that the software will not download -- the browser will wait (tried chrome, firefox and safari) for the data, and act as if it is going to download, but, then nothing happens. However, the counter that shows how many downloads are remaining decreases with each attempt, so I have given up after trying twice.
Posts by kirkmelton
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Don't Panic. Please wash hands.