Hello: i sent my controller to you for repair! Did you recieve it? looking forward hearing from you!
Michael O. Weathers
Rapidroad Usb Controller
- Bluewater41
- Thread is Unresolved
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It's easiest for us if you can provide the warranty ID - that's how we keep track of the devices.
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The unit XT1K+ is here and has been repaired under warranty on february 26th, 2019.
Trouble is that you are not a direct customer - your contract is with our Polish reseller Eden Computery, not with us. We therefore will ship this unit back to Eden Computery, as our contrat is with them. This will happen as soon as Eden Computery places their next order with us.
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We do have an open order from Eden computery, but we're a bit short-handed this week. It's a typical "holiday week" with monday being a national holiday (I guess it's the same all over Europe). Do your unit will make it back to Poland in the very near future
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The last reply was more than 365 days ago, this thread is most likely obsolete. It is recommended to create a new thread instead.
