Just Purchase P96, Can't download.

Hi I've just purchased P96, however when I go to download the file , the download remaining number goes down, but nothing downloads.

I have no idea what's going on, can you look into this for me and fix the download and reset my remaining downloads please.

Thanks

Phantomz

Hi, thanks for getting back to me, I'll have to give that a go, thank you.

The order number is 103949

All sorted now, thanks again Jens.