Hi Jens,
I contacted DHL and this was the message I received
"
Dear Jonathan,
Thank you for writing to us.
Your shipment has been delivered to the local customs office on 08.02.2024.
The recipient should received a notification letter with a so-called PÜB number. With the information provided in the letter and PÜB number he can pick up your shipment at the customs office.
The storage period for parcel shipments at customs office is 9 calendar days from the date of issue of the notification letter. If the shipment is not collected within this period, it will be returned to the sender.
Notice:
Since the shipment was handed over to customs office, the recipient must pick up the shipment in person and possibly provide further proof. The processes between German Customs and the recipient of the shipment are beyond our knowledge and tracking systems, so that we cannot provide any further status after handed over to customs office."
Not sure if you received any letter or not?
If there is duty to pay or anything I can do from here can you pass on the information?
Really sorry for the hassle.
J