ACA500+ No activity

i basically tried all that i found on the forums before reaching out to Support..., i get no menu, with or without CF card..

If the de-brick mode works (holding down the Dismo button until you see the "0_" blinking) - you could try flashing the unit with the update disk. If you have a flaky power supply, a glitch might have caused a bit in the flash to flip.

sure, which adf file should i use?

looks like that was the problem, i got the menu now and the spinning circle..!!! thanks!

thanks for your help, now when im on the menu and i select F7 and then F1 followed by enter, i get some flashing action light on the boot cf card but only a white screen, it wont let me install os 3.1

system information shows :"maprom area empty or checksum error

Quote from Jens

If the de-brick mode works (holding down the Dismo button until you see the "0_" blinking) - you could try flashing the unit with the update disk. If you have a flaky power supply, a glitch might have caused a bit in the flash to flip.

cool, so now the board boots to a menu, when i press f7, and then f1 and then hit enter it should start the os 3.1 install, but all i get is a split second cf card led operation and then a white screen, if i press tap, it shows that system information shows :"maprom area empty or checksum error

Quote from mura27ok

maprom area empty or checksum error

That's expected after a fresh start: The RAM area used for MapROM is of course un-initialized after switching on.

As for the installer, it appears like your flash has been completely wiped (not just the menu). Please check the firmware updates page of our Wiki and perform both the "installer update" and the OS files update.

And please do check your PSU - this time you got lucky and the flash only lost it's contents, but such a glitch might lead to actual damage next time.

Quote from Jens

That's expected after a fresh start: The RAM area used for MapROM is of course un-initialized after switching on.

As for the installer, it appears like your flash has been completely wiped (not just the menu). Please check the firmware updates page of our Wiki and perform both the "installer update" and the OS files update.

And please do check your PSU - this time you got lucky and the flash only lost it's contents, but such a glitch might lead to actual damage next time.

power supply has 5.05 V 20Amps, 12.05 8Amps, i flash all the files from the support page before contacting you, all i get when i select f7-f1-enter its a white screen, computer has 3.1 roms installed, i tried with a 1.3 =same results(1.3 give me errors when i tried to flash the firmware, i think something related with the echo...)

is there anything i can do? i flash the menu update, then the installer, and then the wb3.1 and roms=same results, white screen

Quote from mura27ok

power supply has 5.05 V 20Amps, 12.05 8Amps,

Errmm.. that sound like way too much power and a questionable ripple performance on the main 5V rail. Note that the Amiga requires a *very* stable 5V rail that doesn't drop too much on load. This technical data alone already tells me that you're using some off-the-shelve PSU that will not be suitable for an Amiga because it lacks cable drop compensation. Please read our PSU FAQ for more details.

Quote from mura27ok

white screen

Note that the menu system will always attempt to use the highest-possible speed during unpacking of the install disks. If you have selected max. overclocking to be 42MHz, it will choose that speed during unpacking - this may be the reason for the crash. Please go to your global settings and reduce the max. speed to 14MHz - that's the speed that the ACA500plus is guaranteed to run at. If in doubt, just reset all settings to factory default - that's also an option in the global settings.

I GOT YOU, ALL SETINGS A FACTORY DEFAULT, i also tried a power supply that i use with my amiga 1200 with a blizzard ppc and blizzard video with no problems, and i got the same rersults, question, i tried to buy another card yesterday and i stop, becasue i realize you charging me VAX, why?

Quote from Jens

Errmm.. that sound like way too much power and a questionable ripple performance on the main 5V rail. Note that the Amiga requires a *very* stable 5V rail that doesn't drop too much on load. This technical data alone already tells me that you're using some off-the-shelve PSU that will not be suitable for an Amiga because it lacks cable drop compensation. Please read our PSU FAQ for more details.

Note that the menu system will always attempt to use the highest-possible speed during unpacking of the install disks. If you have selected max. overclocking to be 42MHz, it will choose that speed during unpacking - this may be the reason for the crash. Please go to your global settings and reduce the max. speed to 14MHz - that's the speed that the ACA500plus is guaranteed to run at. If in doubt, just reset all settings to factory default - that's also an option in the global settings.

I GOT YOU, ALL SETINGS A FACTORY DEFAULT, i also tried a power supply that i use with my amiga 1200 with a blizzard ppc and blizzard video with no problems, and i got the same rersults, question, i tried to buy another card yesterday and i stop, becasue i realize you charging me VAX, why?

Quote from mura27ok

I GOT YOU, ALL SETINGS A FACTORY DEFAULT, i also tried a power supply that i use with my amiga 1200 with a blizzard ppc and blizzard video with no problems, and i got the same rersults, question, i tried to buy another card yesterday and i stop, becasue i realize you charging me VAX, why?

I GOT YOU, ALL SETINGS A FACTORY DEFAULT, i also tried a power supply that i use with my amiga 1200 with a blizzard ppc and blizzard video with no problems, and i got the same rersults, question, i tried to buy another card yesterday and i stop, becasue i realize you charging me VAX, why?

also, the list of available roms after i flash all new files its only INTERNAL.....was this card dchecked to all functions before shipping?? im asking because that will save me alot of time

correction, i gor charged VAT, im in USA not in europe, so please can you fix that

o, i got the VAT at checkout fixed, for some reason my billing address was automatically changed to Germany at checkout, i ordered another card, please make sure its a 100% tested before shipping, forget about my power supply its fine, i tried d5 different power supplies that i been using with my other amigas, and aca accelerator, with no issues, thank you

Quote from mura27ok

also, the list of available roms after i flash all new files its only INTERNAL.....was this card dchecked to all functions before shipping?

Yes, each and every single card is tested before it gets it's Warranty ID.

The shop system is not consistent in the address: It takes everything (name, street, city, zip) from the user account, but defaults to Germany for the country, despite a correct setting in your member account. Just check that before checkout and everything will work fine.

We'll continue shipments after easter, your card will leave on April 19th.